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Frequently asked questions

How old does my child need to be to attend these lessons? 

Children from 4 years old can attend these lessons. 


Do I get in the water with my child?

Parents do not get in the water with their children for these classes. Our highly trained instructors are in the water with the children and are always ready to help and encourage even the most nervous of swimmers. We understand that it may be a very daunting time for your child coming to swimming lessons for the first time. We will help them overcome their initial concerns and help them develop a love for the water - they will be swimming with a smile on their face in no time!


How many children are in a class?

 we operate on a ratio of 6 swimmers per instructor, although they may be times when additional support to the class is available. We do have young helpers and assistants available to help with each class.

How long are the lessons?

Lessons are 30 minutes in duration.

Why do lessons only last 30 minutes?
We feel that a child’s ability to focus and concentrate is diminished after 30 minutes in the water. Repetition, consistency and practice are important at this age to reinforce and maintain new skills, and 30 minutes for most children is enough to begin with.

What does my child need to wear for their lesson?

Children need to wear an appropriate bathing costume. Tight fitting shorts or trunks and a rash vest (if required) for boys, and one piece costumes for girls - we ask that bikinis are not worn to lessons. If your child isn't completely toilet trained, please ensure that they wear a swim nappy until you are confident that they are.

The use of goggles are permitted but pupils will be asked to remove them if they are providing a distraction and when performing certain skills (unless there is a medical reason for goggles to be worn).

How long will it take my child to learn to swim?
We are aware, and you are also, that each child progresses at their own level, and excel at different rates. The learning speed of each child will depend on prior water experience, parental attitudes and expectations, acceptance of new learning situations, and your child’s natural learning abilities.  In that spirit, we cannot tell you ahead of time how long it will take for your child to swim, but we can tell you that we do our best to make the process enjoyable and fun for your child, with their progressions smooth and understandable.  Learning is a gradual process, and has the best success through consistent and repetitive practice over an extended period of time.

Can my child eat before coming swimming?

We ask that children do not eat for an hour before coming swimming. If a child is sick in the pool, the pool will have to be closed and further lessons for that session ceased. 

How long after illness can my child come swimming?

If your child has suffered from sickness or diarrhoea they should not enter the water for 48 hours after the symptoms have ceased. 

What happens if my child’s teacher is absent?
If one of our instructors is absent, then a substitute will be provided.  All of our swim instructors are trained in the same curriculum and the skills to be learned that day are discussed prior to class by our instructors, so the routine of the class will be the same regardless who is teaching.  If a substitute teacher is working with your child, please be open minded so your child will be as well.

What happens if my child misses a lesson?

If your child misses a lesson due to illness or any other reason we will do our best to try and find a space for them to have a catch up lesson, please note that this may not always be possible due to full classes on different days/times.

Any other questions ? send us a message and we will do our best to help.

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